INTERNET REALITY CHECK
bKashvs The Internet
What bKash says about itself, next to what public reviews keep saying. bkash.com
BKASH SAYS
দ্রুত ও নিরাপদ লেনদেন
Official website · www.bkash.com
REVIEWERS SAY
- Most praised
- Nothing stands out
- Most questioned
- Payoneer Integration
72 Trustpilot reviews · Trustpilot 2.1/5 from 104 reviews
THE REALITY GAP
Weakly reflected
bKash's “secure transactions” promise is not what most people describe: only 8% of related mentions are positive.
Payoneer Integration is the most common complaint (23 of 72 observations).
- secure transactionsWeakly reflected
- financial servicesWeakly reflected
- cash out feesWeakly reflected
BEFORE YOU LOOK
Does the internet back up what bKash says about itself?
PEOPLE KEEP QUESTIONING
- Payoneer Integration23 mentions
See the 23 sources
- 1Bkash withdrow issueTrustpilot · 3 Mar 2025
- 1They are sucking our blood by dealing…Trustpilot · 17 Jun 2022
- 1BKash is cheating on freelancers via…Trustpilot · 16 Jun 2022
- 1They are sucking our blood by dealing…Trustpilot · 16 Jun 2022
- 1Very Poor Security and Customer Services.Trustpilot · 16 Jun 2022
- 1BKash is the worst mobile financial…Trustpilot · 16 Jun 2022
- 1Worst Business Policy #Payoneer FactTrustpilot · 16 Jun 2022
- 1Very bad money transfer policy.Trustpilot · 16 Jun 2022
- 1People are hostages to Bkash.Trustpilot · 16 Jun 2022
- 1Fraud CompanyTrustpilot · 16 Jun 2022
- 1Bangladeshi Freelancer don't want bKashTrustpilot · 16 Jun 2022
- 1Bkash and Payoneer Illigal Step.Trustpilot · 16 Jun 2022
- 1The are using most worse disitonTrustpilot · 16 Jun 2022
- 1Force use Bkash to Withdrawal from PayoneerTrustpilot · 16 Jun 2022
- 1BKash is a fraudTrustpilot · 16 Jun 2022
- 1It is unfair policy to Bangladeshi…Trustpilot · 16 Jun 2022
- 1সব জায়গায় আংগুলি করা হইলো বিকাশের বদ…Trustpilot · 16 Jun 2022
- 1BKash is a fraud /Bikash DhandabaazTrustpilot · 16 Jun 2022
- 1bad serviceTrustpilot · 16 Jun 2022
- 1One of the best scammers in BangladeshTrustpilot · 16 Jun 2022
- 1They made the freelancers turn downTrustpilot · 16 Jun 2022
- 1Very bad experienceTrustpilot · 16 Jun 2022
- 1Stop putting your dirty hand in FreelancerTrustpilot · 16 Jun 2022
- Customer Support13 mentions
See the 13 sources
- 3This company is good at rapid transactions but very poor in digital security. If anyone makes a mistake in transactions no support is expected from Bkash.Trustpilot · 31 Oct 2025
- 1খুবই বাজে কাস্টমার সার্ভিস ৭দিন সময়…Trustpilot · 17 Jul 2025
- 1Scammers stay awayfromTrustpilot · 11 Jul 2025
- 1Does not work- verification code never arrivesTrustpilot · 7 Apr 2025
- 1Bkash withdrow issueTrustpilot · 3 Mar 2025
- 1The Worst Support system I have ever…Trustpilot · 21 Nov 2024
- 1তিন দিন আগে রাত্রে বেলায় বিকাশ থেকে…Trustpilot · 12 Oct 2023
- 1বিকাশের আচরণ স্ক্যামারদের মতোTrustpilot · 1 Dec 2022
- 1Terrible customer serviceTrustpilot · 25 Sept 2022
- 1BKash is cheating on freelancers via…Trustpilot · 16 Jun 2022
- 1Very Poor Security and Customer Services.Trustpilot · 16 Jun 2022
- 1BKash is the worst mobile financial…Trustpilot · 16 Jun 2022
- 1Lowest class customer support.Trustpilot · 16 Jun 2022
- Pricing and Fees11 mentions
See the 11 sources
- 1Day by day it getting worseTrustpilot · 22 Jul 2025
- 1We Hate this app high cash out chargeTrustpilot · 18 Jun 2022
- 1to much Charge and monopolyTrustpilot · 16 Jun 2022
- 1Bad serviceTrustpilot · 16 Jun 2022
- 1Very Poor Security and Customer Services.Trustpilot · 16 Jun 2022
- 1One Of the looser company. Greedy. Fraudulent Service.Trustpilot · 16 Jun 2022
- 1Bkash and Payoneer Illigal Step.Trustpilot · 16 Jun 2022
- 1The are using most worse disitonTrustpilot · 16 Jun 2022
- 1Very worst in service and most…Trustpilot · 16 Jun 2022
- 1This is so much Costing to cash out…Trustpilot · 16 Jun 2022
- 1Very bad experienceTrustpilot · 16 Jun 2022
- Fraud and Security7 mentions
See the 7 sources
- 3This company is good at rapid transactions but very poor in digital security. If anyone makes a mistake in transactions no support is expected from Bkash.Trustpilot · 31 Oct 2025
- 1Scammers stay awayfromTrustpilot · 11 Jul 2025
- 1Scam site don't trust themTrustpilot · 4 Apr 2024
- 1Heaven for scammersTrustpilot · 22 Nov 2023
- 1Very Poor Security and Customer Services.Trustpilot · 16 Jun 2022
- 1scammerTrustpilot · 16 Jun 2022
- 1Untrustworthy and people getting cheat…Trustpilot · 16 Jun 2022
- Transaction Reliability7 mentions
See the 7 sources
- 1খুবই বাজে কাস্টমার সার্ভিস ৭দিন সময়…Trustpilot · 17 Jul 2025
- 1Bkash withdrow issueTrustpilot · 3 Mar 2025
- 1তিন দিন আগে রাত্রে বেলায় বিকাশ থেকে…Trustpilot · 12 Oct 2023
- 1বিকাশের আচরণ স্ক্যামারদের মতোTrustpilot · 1 Dec 2022
- 1Sent money from benjohnson Road e1Trustpilot · 24 Jun 2022
- 1Very Poor Security and Customer Services.Trustpilot · 16 Jun 2022
- 1Untrustworthy and people getting cheat…Trustpilot · 16 Jun 2022
Share bKash vs The Internet
The preview shows what people praise and question, so it reads well in a feed.
PickDuel checked this company on its own initiative. Checked 22 Sept 2026. Based on the 72 Trustpilot reviews we could read (16 Jun 2022 to 26 Dec 2025). Review sites over-represent people with strong experiences, especially billing and support problems, so this shows what reviewers say, not every customer. The company's promise is quoted word for word from its own site. An AI groups reviews by topic; the counts and the verdict are fixed rules. How the Reality Gap works
Who would you compare against?
Curious about another company?
Put them under the same lens.
BKASH'S WEBSITE, SCORED
Website score
87
4.4Comparisons won
2 of 2
Web rank
#44,684
SCORE BREAKDOWN
- Positioning22/25
Clearly positioned for both Bangladeshi consumers and businesses with an emphasis on nationwide ubiquity and agent reach.
- Product clarity20/20
Prominently explains core features such as send money, cash out, bill pay, digital loans, and toll payments.
- Trust20/20
Extensive credibility shown through 83M+ registered users, institutional backers (BRAC Bank, IFC, Gates Foundation, SoftBank), and leadership details.
- Conversion16/20
Prompts users to download the app and open an account with a 100 Tk bonus incentive.
- Pricing clarity9/15
The pricing page is linked but could not be read, although specific cash-out rates (৳13.95 per 1,000) are highlighted on the homepage.
IN THE SAME MARKET
Consumer apps and fintech · Bangladesh
- ChaldalOn-demand online grocery and daily essentials delivery service in Bangladesh.
- ShohozOnline booking platform for bus, train, flight, and event tickets in Bangladesh.
- Bdjobs.comOnline job board connecting job seekers and recruiters across Bangladesh.
- Sheba.xyzOn-demand marketplace connecting consumers with home repair, cleaning, and professional services in Bangladesh.
- Daraz BangladeshInternet checkOnline shopping marketplace offering millions of consumer products with nationwide delivery across Bangladesh.
- PathaoInternet checkOn-demand ridesharing, food delivery, parcel logistics, and fintech services in Bangladesh and Nepal.
COMPARISONS
THE SHORTLIST
Almost nobody decides between two. These are the businesses the public puts next to bKash, with the reason each one comes up — checked against their own sites and their public reviews, not our opinion.
- JazzCash62
Pakistan's mobile wallet for money transfers, bill payments, savings, loans, and merchant acceptance.
- Already compared head to head
- Same market · Digital Wallet & Mobile Financial Services
- Pathao62
On-demand ridesharing, food delivery, parcel logistics, and fintech services in Bangladesh and Nepal.
- Praised for courier & parcel service · 3 of 21 public reviews
- easypaisa55
Pakistani mobile wallet app offering money transfers, bill payments, loans, and digital banking.
- Already compared head to head
- Same market · Mobile Financial Services
- Sheba.xyz53
On-demand marketplace connecting consumers with home repair, cleaning, and professional services in Bangladesh.
- Same market · Home Services Marketplace
The same rules run in both directions: bKash is on 3 other shortlists for the same reasons. Nothing here rates anyone's product, and no business can pay to be added or removed. Something wrong? Tell us