INTERNET REALITY CHECK
NayaPayvs The Internet
What NayaPay says about itself, next to what public reviews keep saying. nayapay.com
NAYAPAY SAYS
Sign up quicker than you can say 'signed up'.
Official website · nayapay.com
REVIEWERS SAY
- Most praised
- Ease of Use
- Most questioned
- Customer Support
77 Trustpilot reviews · Trustpilot 1.6/5 from 92 reviews
THE REALITY GAP
Weakly reflected
NayaPay's “speed” promise is not what most people describe: only 11% of related mentions are positive.
Customer Support is the most common complaint (32 of 77 observations).
- speedWeakly reflected
- ease of useWeakly reflected
BEFORE YOU LOOK
Does the internet back up what NayaPay says about itself?
PEOPLE KEEP PRAISING
- Ease of Use4 mentions
PEOPLE KEEP QUESTIONING
- Customer Support32 mentions
See the 32 sources
- 1⚠️ Be very careful with this app. Trustpilot · 18 Sept 2026
- 1Absolutely terrible customer supportTrustpilot · 18 Aug 2026
- 1Account blocked with no resolutionTrustpilot · 14 Aug 2026
- 1Unprofessional and untrustworthyTrustpilot · 13 Aug 2026
- 1NayaPay ❌ NayaScam ✅Trustpilot · 14 Jul 2026
- 1Already mailed multiple timesTrustpilot · 6 Jul 2026
- 1Terrible Experience - Wouldn't RecommendTrustpilot · 30 Jun 2026
- 1I am extremely disappointed with NayaPay’s handling of my case.Trustpilot · 18 Jun 2026
- 1I am very disappointed with NayaPayTrustpilot · 15 Jun 2026
- 1Pathetic Customers serviceTrustpilot · 21 May 2026
- 1The custoner support is equal to 0.Trustpilot · 26 Apr 2026
- 1So much poor customer Care service Trustpilot · 13 Apr 2026
- 1BodyTrustpilot · 29 Jan 2026
- 1I had the most absurd experience with…Trustpilot · 29 Dec 2025
- 1Shitty serviceTrustpilot · 17 Nov 2025
- 1Bohat bura or ganda bank h in ke…Trustpilot · 13 Oct 2025
- 1Unresponsive Support and Unresolved Account BlockTrustpilot · 19 Sept 2025
- 1Worst banking service everTrustpilot · 17 Sept 2025
- 1Nayapay Failed Me — Allowed a Fraudulent ChargebackTrustpilot · 14 Sept 2025
- 1Donkey Ass QualityTrustpilot · 1 Sept 2025
- 4I've been using this app since last…Trustpilot · 19 Jul 2025
- 1 Nayapay fraud appTrustpilot · 24 May 2025
- 1Worst ever microfinance bank h bina ksi…Trustpilot · 24 May 2025
- 1They rip you off in international…Trustpilot · 2 Mar 2025
- 1Avoid Nayapay At All CostsTrustpilot · 16 Nov 2024
- 1Worst companyTrustpilot · 30 Oct 2024
- 1bhot bikar service ha mera 28000 tha…Trustpilot · 14 Sept 2024
- 1Stay Away Beware!Trustpilot · 14 Aug 2024
- 1NAYAPAY can just block your account…Trustpilot · 11 Jun 2024
- 1Worst Customer Care Service ProviderTrustpilot · 31 May 2024
- 1No Customer Support And Auto Tranactions To Buying Their Services Without Your ConsentTrustpilot · 27 Dec 2023
- 1Warning about Nayapay Account Rejections and Poor Customer SupportTrustpilot · 27 Sept 2023
- Account Locking27 mentions
See the 27 sources
- 1My account locked 7 days ago I clear…Trustpilot · 16 Sept 2026
- 1Account blocked with no resolutionTrustpilot · 14 Aug 2026
- 1Unprofessional and untrustworthyTrustpilot · 13 Aug 2026
- 1Very disappointing experience with…Trustpilot · 12 Aug 2026
- 1NayaPay ❌ NayaScam ✅Trustpilot · 14 Jul 2026
- 1I am very disappointed with NayaPayTrustpilot · 15 Jun 2026
- 1Scammer they charge on verification wtf…Trustpilot · 17 Feb 2026
- 1They are UnprofessionalsTrustpilot · 27 Nov 2025
- 1I am extremely frustrated with your…Trustpilot · 17 Nov 2025
- 1Bohat bura or ganda bank h in ke…Trustpilot · 13 Oct 2025
- 4My account has been blocked kindly my…Trustpilot · 25 Sept 2025
- 1Unresponsive Support and Unresolved Account BlockTrustpilot · 19 Sept 2025
- 1Donkey Ass QualityTrustpilot · 1 Sept 2025
- 1NayaPay’s New Business Tactics: Exploitation Over InnovationTrustpilot · 25 Aug 2025
- 1 Nayapay fraud appTrustpilot · 24 May 2025
- 1Worst ever microfinance bank h bina ksi…Trustpilot · 24 May 2025
- 1Don't use nayapay they are fraud.Trustpilot · 6 May 2025
- 1My account block over 2 monthsTrustpilot · 9 Mar 2025
- 1They didn't approve my accountTrustpilot · 12 Jan 2025
- 1There's more to it than meets the eye.Trustpilot · 4 Dec 2024
- 1Third class serviceTrustpilot · 18 Nov 2024
- 1bhot bikar service ha mera 28000 tha…Trustpilot · 14 Sept 2024
- 1Fraudulent Activity and Poor Customer…Trustpilot · 26 Jul 2024
- 1NAYAPAY can just block your account…Trustpilot · 11 Jun 2024
- 1Worst Customer Care Service ProviderTrustpilot · 31 May 2024
- 1Warning about Nayapay Account Rejections and Poor Customer SupportTrustpilot · 27 Sept 2023
- 1one-time verificationTrustpilot · 11 Aug 2023
- Trust And Scam Accusations20 mentions
See the 20 sources
- 1⚠️ Be very careful with this app. Trustpilot · 18 Sept 2026
- 1Unprofessional and untrustworthyTrustpilot · 13 Aug 2026
- 1NayaPay ❌ NayaScam ✅Trustpilot · 14 Jul 2026
- 1The ultimate red flag in Pakistani…Trustpilot · 13 Jul 2026
- 1not recommended scam scam scamTrustpilot · 11 Mar 2026
- 1THEY GONNA STEAL YOUR MONEYTrustpilot · 17 Feb 2026
- 1scam app hyTrustpilot · 16 Jun 2025
- 1 Nayapay fraud appTrustpilot · 24 May 2025
- 1Worst ever microfinance bank h bina ksi…Trustpilot · 24 May 2025
- 1Don't use nayapay they are fraud.Trustpilot · 6 May 2025
- 1My account block over 2 monthsTrustpilot · 9 Mar 2025
- 1Avoid Nayapay At All CostsTrustpilot · 16 Nov 2024
- 1Worst companyTrustpilot · 30 Oct 2024
- 1This is Scam CompanyTrustpilot · 18 Aug 2024
- 1Stay Away Beware!Trustpilot · 14 Aug 2024
- 1Fraud Attempt by NayaPay TeamTrustpilot · 8 Aug 2024
- 1NAYAPAY can just block your account…Trustpilot · 11 Jun 2024
- 1SCAM at NAYAPAYTrustpilot · 8 Nov 2023
- 1FRAUD ALERT!!!! THEY WILL STEAL YOUR MONEYTrustpilot · 7 Sept 2023
- 1Scammers.Not giving your own moneyTrustpilot · 8 Apr 2023
- Fees9 mentions
See the 9 sources
- 1I am extremely disappointed with my…Trustpilot · 3 Mar 2026
- 1Scammer they charge on verification wtf…Trustpilot · 17 Feb 2026
- 1Hidden Charges…Trustpilot · 7 Jan 2026
- 1Terrible experience 🤮 I’ve paid…Trustpilot · 8 Dec 2025
- 1NayaPay’s New Business Tactics: Exploitation Over InnovationTrustpilot · 25 Aug 2025
- 1Disappointing Nayapay Experience: Poor Service and High TaxesTrustpilot · 10 Sept 2024
- 1This is Scam CompanyTrustpilot · 18 Aug 2024
- 1Stay Away Beware!Trustpilot · 14 Aug 2024
- 1No Customer Support And Auto Tranactions To Buying Their Services Without Your ConsentTrustpilot · 27 Dec 2023
- Failed Transaction Charges8 mentions
See the 8 sources
- 1A Warning to All Users Regarding Exploitative Fee PracticesTrustpilot · 27 Jul 2026
- 1I am extremely disappointed with my…Trustpilot · 3 Mar 2026
- 2Actually I started using the app 2 to 3…Trustpilot · 14 Jan 2026
- 1Hidden Charges…Trustpilot · 7 Jan 2026
- 1ScammingTrustpilot · 24 Apr 2025
- 1There's more to it than meets the eye.Trustpilot · 4 Dec 2024
- 1Stay Away Beware!Trustpilot · 14 Aug 2024
- 3Feature is leading to bugTrustpilot · 9 Sept 2023
Share NayaPay vs The Internet
The preview shows what people praise and question, so it reads well in a feed.
SadaPay tells a different story
- People praise NayaPay for
- Ease of Use
- Weakly reflected
- People praise SadaPay for
- App Usability
- Weakly reflected
PickDuel checked this company on its own initiative. Checked 22 Sept 2026. Based on the 77 Trustpilot reviews we could read (8 Apr 2023 to 18 Sept 2026). Review sites over-represent people with strong experiences, especially billing and support problems, so this shows what reviewers say, not every customer. The company's promise is quoted word for word from its own site. An AI groups reviews by topic; the counts and the verdict are fixed rules. How the Reality Gap works
Who would you compare against?
Curious about another company?
Put them under the same lens.
NAYAPAY'S WEBSITE, SCORED
Website score
75
3.8Comparisons won
1 of 2
Web rank
#597,935
SCORE BREAKDOWN
- Positioning18/25
NayaPay clearly targets everyday consumers and businesses in Pakistan, promising instant money movement, Visa card access, and zero fees for joining.
- Product clarity16/20
The page showcases virtual/physical Visa debit cards, 1100+ billers, Raast and AliPay+ QR payments, 5 free monthly ATM withdrawals, international remittances, and social bill splitting.
- Trust16/20
The site displays 162K reviews with a 4.6 rating on Android, regulatory authorization by the State Bank of Pakistan, and PCI-DSS / ISO 27001 certifications.
- Conversion16/20
Clear calls to action like 'Download the app now!' and 'Get Started' direct users straight to mobile app downloads.
- Pricing clarity9/15
Prominently states 'No Fees. Free to join. Free to stay' with 5 free ATM withdrawals, and links to a 'Schedule of Charges' page.
IN THE SAME MARKET
Consumer apps and fintech · Pakistan
- easypaisaPakistani mobile wallet app offering money transfers, bill payments, loans, and digital banking.
- JazzCashInternet checkPakistan's mobile wallet for money transfers, bill payments, savings, loans, and merchant acceptance.
- CareemInternet checkMulti-service super app for ride-hailing, food delivery, grocery delivery, and digital payments across MENAP.
- SadaPayInternet checkPakistani fintech app offering free money transfers, debit cards, and freelance international payments.
COMPARISONS
THE SHORTLIST
Almost nobody decides between two. These are the businesses the public puts next to NayaPay, with the reason each one comes up — checked against their own sites and their public reviews, not our opinion.
- SadaPay80
Pakistani fintech app offering free money transfers, debit cards, and freelance international payments.
- Praised for app usability · 6 of 79 public reviews
- Already compared head to head
- Same market · Digital Banking & Fintech
- easypaisa55
Pakistani mobile wallet app offering money transfers, bill payments, loans, and digital banking.
- Already compared head to head
- JazzCash62
Pakistan's mobile wallet for money transfers, bill payments, savings, loans, and merchant acceptance.
- Same market · Digital Wallet & Mobile Financial Services
The same rules run in both directions: NayaPay is on 4 other shortlists for the same reasons. Nothing here rates anyone's product, and no business can pay to be added or removed. Something wrong? Tell us