INTERNET REALITY CHECK
Supabasevs The Internet
What Supabase says about itself, next to what public reviews keep saying. supabase.com
SUPABASE SAYS
Build in a weekend, scale to millions
Official website · supabase.com
REVIEWERS SAY
- Most praised
- Ease of Use
- Most questioned
- Customer Support
67 Trustpilot reviews and 3 web discussions · Trustpilot 2.6/5 from 70 reviews
THE REALITY GAP
Mixed evidence
People are split on Supabase's “scalability” promise: 50% of related mentions are positive.
Customer Support is the most common complaint (16 of 70 observations).
- scalabilityMixed evidence
- pricingWeakly reflected
- backend featuresStrongly reflected
BEFORE YOU LOOK
Does the internet back up what Supabase says about itself?
PEOPLE KEEP PRAISING
- Ease of Use13 mentions
See the 13 sources
- 5I love supabase been using it for a few…Trustpilot · 30 Jun 2026
- 5True Postgres under the hood. Escaped vendor lock-in.Trustpilot · 28 Apr 2026
- 4Good DXTrustpilot · 25 Apr 2026
- 5It makes my life so easy for work.Trustpilot · 15 Apr 2026
- 5Very simple and worksTrustpilot · 23 Dec 2025
- 4Paying customerTrustpilot · 22 Dec 2025
- 5Great productTrustpilot · 11 Jul 2025
- 5I found Supabase super easy to use and…Trustpilot · 11 May 2025
- 5One of the easiest and cheapest and…Trustpilot · 10 May 2025
- 5Good for beginners like meTrustpilot · 10 May 2025
- 5Great new service with comprehensive…Trustpilot · 15 Nov 2023
- WebSupabase: The Open Source Firebase Alternativeworldhandicraftshop.com · 23 Oct 2025
- WebSupabase + Softrcommunity.softr.io · 7 Jul 2025
- Features and Capabilities9 mentions
See the 9 sources
- 5The best Postgress database I have…Trustpilot · 28 Jul 2026
- 5True Postgres under the hood. Escaped vendor lock-in.Trustpilot · 28 Apr 2026
- 4Supabase offers freedomTrustpilot · 2 Apr 2026
- 5The best developer backend I’ve usedTrustpilot · 11 Mar 2026
- 5Supabase is a honestly a brilliant SAASTrustpilot · 7 Jul 2025
- 5th3 best freaking backend that exists Trustpilot · 11 May 2025
- 5A Must-Have for SaaS Projects!Trustpilot · 11 May 2025
- WebSupabase: The Open Source Firebase Alternativeworldhandicraftshop.com · 23 Oct 2025
- WebUsing Supabase for image uploadold-community.appsmith.com · 13 Apr 2023
- Pricing7 mentions
See the 7 sources
- 4Apart from frequent outages these daysTrustpilot · 24 Mar 2026
- 5i went over their limits as a free user…Trustpilot · 17 Oct 2025
- 5The product is awesomeTrustpilot · 18 Jul 2025
- 5honesty for 25$ a month you get…Trustpilot · 11 May 2025
- 5One of the easiest and cheapest and…Trustpilot · 10 May 2025
- 5Good for beginners like meTrustpilot · 10 May 2025
- 5Ein rundum perfekter ServiceTrustpilot · 11 Jul 2023
- Documentation5 mentions
See the 5 sources
PEOPLE KEEP QUESTIONING
- Customer Support16 mentions
See the 16 sources
- 1Good service until you need help!Trustpilot · 18 Aug 2026
- 1I had a very disappointing experience…Trustpilot · 5 Jul 2026
- 1this service should be shut downTrustpilot · 28 Jun 2026
- 1I had a very poor experience with Supabase billingTrustpilot · 12 Jun 2026
- 1Took $25 for 30 days. Suspended my account on day 6.Trustpilot · 20 May 2026
- 1Not a serious company at all Trustpilot · 29 Apr 2026
- 1I wouldn’t recommend Supabase and I…Trustpilot · 2 Mar 2026
- 1They’re causing us huge damageTrustpilot · 27 Oct 2025
- 2WarningTrustpilot · 14 Sept 2025
- 3Customer support treats you condescendinglyTrustpilot · 3 Sept 2025
- 1Horrid experienceTrustpilot · 2 Sept 2025
- 1The service is unreliableTrustpilot · 7 Jul 2025
- 2Great product. No support. Trustpilot · 30 Apr 2025
- 1Impossible to sign up!Trustpilot · 19 Apr 2025
- 1Not performing well enoughTrustpilot · 22 Nov 2023
- 2This is sad I am moving out...Trustpilot · 12 Jul 2023
- Project Pausing9 mentions
See the 9 sources
- 1Supabase Stop thisTrustpilot · 3 Jun 2026
- 1Supabase will shut down projects if you don't monitor it 24/7Trustpilot · 1 Jun 2026
- 1Produit inutilisable en productionTrustpilot · 8 Mar 2026
- 2Free plan (almost) uselessTrustpilot · 2 Jan 2026
- 1Beyond frustrating! AVOIDTrustpilot · 17 Oct 2025
- 1The Dashboard is buggyTrustpilot · 11 Sept 2025
- 1Very unreliableTrustpilot · 26 Aug 2025
- 1The service is unreliableTrustpilot · 7 Jul 2025
- 1Supabase is a cheapskate disasterTrustpilot · 17 Apr 2025
- Reliability and Uptime9 mentions
See the 9 sources
- 1down multible times a weekTrustpilot · 14 Jul 2026
- 1this service should be shut downTrustpilot · 28 Jun 2026
- 4Apart from frequent outages these daysTrustpilot · 24 Mar 2026
- 1I wouldn’t recommend Supabase and I…Trustpilot · 2 Mar 2026
- 1Not for serious production workTrustpilot · 19 Nov 2025
- 1They’re causing us huge damageTrustpilot · 27 Oct 2025
- 1Total waste of human and financial resourcesTrustpilot · 15 Sept 2025
- 1Very unreliableTrustpilot · 26 Aug 2025
- WebSupabase + Softrcommunity.softr.io · 7 Jul 2025
- Pricing7 mentions
See the 7 sources
- 1Forced into paid subscriptionTrustpilot · 12 May 2026
- 1Produit inutilisable en productionTrustpilot · 8 Mar 2026
- 1Do not suggest using supabaseTrustpilot · 20 Feb 2026
- 2Free plan (almost) uselessTrustpilot · 2 Jan 2026
- 4Paying customerTrustpilot · 22 Dec 2025
- 2WarningTrustpilot · 14 Sept 2025
- 1costs goes through the roof and very…Trustpilot · 20 May 2025
- Billing6 mentions
See the 6 sources
- 1Unfair billing practicesTrustpilot · 31 Aug 2026
- 1They pretwnd to be free vut then charge…Trustpilot · 27 Jun 2026
- 1I had a very poor experience with Supabase billingTrustpilot · 12 Jun 2026
- 1Took $25 for 30 days. Suspended my account on day 6.Trustpilot · 20 May 2026
- 1They stopped my project for a unpaid…Trustpilot · 26 Jan 2026
- 1Unfair billingTrustpilot · 29 Aug 2025
Share Supabase vs The Internet
The preview shows what people praise and question, so it reads well in a feed.
PickDuel checked this company on its own initiative. Checked 22 Sept 2026. Based on the 67 Trustpilot reviews and 3 web discussions we could read (13 Apr 2023 to 31 Aug 2026). Review sites over-represent people with strong experiences, especially billing and support problems, so this shows what reviewers say, not every customer. The company's promise is quoted word for word from its own site. An AI groups reviews by topic; the counts and the verdict are fixed rules. How the Reality Gap works
Who would you compare against?
Curious about another company?
Put them under the same lens.
SUPABASE'S WEBSITE, SCORED
Website score
96
4.8Comparisons won
4 of 4
Web rank
#5,148
SCORE BREAKDOWN
- Positioning25/25
Supabase clearly targets software developers building production apps with an open-source, 100% portable Postgres-first backend alternative.
- Product clarity20/20
Features like Row Level Security, Edge Functions, and pg_graphql are explicitly broken down alongside production-ready starter templates.
- Trust16/20
Includes quantified customer case studies like Chatbase reaching $10M ARR, extensive community quotes, and SOC2/ISO 27001 certifications, though executive/headquarter details are minimal.
- Conversion20/20
Calls to action like 'Start your project' and 'Start for Free' are prominent, direct, and backed by an immediate zero-cost tier.
- Pricing clarity15/15
Pricing is fully transparent with defined tiers (Free, $25/mo Pro, $599/mo Team) and exhaustive unit costs for compute, egress, and storage.
IN THE SAME MARKET
- RailwayInternet checkFull-stack cloud platform for deploying applications, databases, and services with automatic scaling.
- RenderInternet checkUnified cloud hosting platform to deploy, scale, and manage web applications and databases.
- NeonServerless Postgres backend platform featuring branching, autoscaling, storage, functions, and AI gateway.
- VercelInternet checkCloud platform for building, deploying, and scaling web applications and autonomous AI agents.
- ConvexReactive backend platform with real-time sync, functions, and database for TypeScript and AI apps.
- Fly.ioInternet checkHardware-isolated virtual machines and persistent execution environments for applications and AI agents.
COMPARISONS
THE SHORTLIST
Almost nobody decides between two. These are the businesses the public puts next to Supabase, with the reason each one comes up — checked against their own sites and their public reviews, not our opinion.
- Railway79
Full-stack cloud platform for deploying applications, databases, and services with automatic scaling.
- Praised for ease of use · 25 of 80 public reviews
- Same market · Cloud Platform as a Service (PaaS)
- Praised for ease of use · 9 of 57 public reviews
- Same market · Cloud Platform as a Service (PaaS)
- Convex91
Reactive backend platform with real-time sync, functions, and database for TypeScript and AI apps.
- Already compared head to head
- Same market · Backend as a Service
- Fly.io90
Hardware-isolated virtual machines and persistent execution environments for applications and AI agents.
- Praised for ease of use · 7 of 22 public reviews
- Vercel86
Cloud platform for building, deploying, and scaling web applications and autonomous AI agents.
- Praised for developer experience · 8 of 78 public reviews
- Appwrite85
Open-source backend platform providing auth, databases, storage, and functions for developers and AI agents.
- Already compared head to head
- Same market · Backend-as-a-Service (BaaS)
- Neon83
Serverless Postgres backend platform featuring branching, autoscaling, storage, functions, and AI gateway.
- Already compared head to head
- Same market · Serverless Database & Backend Platform
- Praised for ease of use · 15 of 72 public reviews
- Already compared head to head
The same rules run in both directions: Supabase is on 9 other shortlists for the same reasons. Nothing here rates anyone's product, and no business can pay to be added or removed. Something wrong? Tell us