INTERNET REALITY CHECK
n8nvs The Internet
What n8n says about itself, next to what public reviews keep saying. n8n.io
N8N SAYS
AI agents and workflows you can see and control
Official website · n8n.io
REVIEWERS SAY
- Most praised
- Self-Hosting
- Most questioned
- Customer Support
49 Trustpilot reviews · Trustpilot 3/5 from 49 reviews
THE REALITY GAP
Mixed evidence
People are split on n8n's “workflow automation” promise: 54% of related mentions are positive.
Customer Support is the most common complaint (9 of 49 observations).
- workflow automationMixed evidence
- deployment flexibilityStrongly reflected
- pricing modelMixed evidence
BEFORE YOU LOOK
Does the internet back up what n8n says about itself?
PEOPLE KEEP PRAISING
- Self-Hosting9 mentions
See the 9 sources
- 5Das beste Automationsprogramm!Trustpilot · 15 Apr 2026
- 5Not for the faint hearted Trustpilot · 18 Dec 2025
- 5Cheap & Well-Functioning Automation SoftwareTrustpilot · 16 Nov 2025
- 5Best platform to automate your life…Trustpilot · 1 Nov 2025
- 5n8n is a Powerhouse for Advanced AutomationTrustpilot · 10 Apr 2025
- 5n8n Made Automation Accessible and Enjoyable for MeTrustpilot · 3 Nov 2024
- 5My go-to automation toolTrustpilot · 25 Apr 2024
- 5I'm so grateful for the n8n team and…Trustpilot · 1 Jul 2023
- 5Best IFTTT alternativeTrustpilot · 16 Jan 2023
- Ease of Use5 mentions
See the 5 sources
PEOPLE KEEP QUESTIONING
- Customer Support9 mentions
See the 9 sources
- 1Lost access to my n8n cloud workspace…Trustpilot · 17 Sept 2026
- 1Inexistant supportTrustpilot · 11 Jun 2026
- 2Great tool but terrible customer…Trustpilot · 5 Jan 2026
- 1We bought the annual plan and we didn't…Trustpilot · 18 Dec 2025
- 1My interface shows the OLD workspace…Trustpilot · 8 Dec 2025
- 1Buggy website Trustpilot · 3 Sept 2025
- 1Das Unternehmen interessiert sich für…Trustpilot · 17 Jul 2025
- 1Random account deletionTrustpilot · 3 Jul 2025
- 1Product Good; Everything Else BadTrustpilot · 20 Jun 2025
- Pricing and Billing8 mentions
See the 8 sources
- 1YOU DONT EVEN LET PEOPLE FINISH SET UP…Trustpilot · 14 Jul 2026
- 1Feels like a scamTrustpilot · 28 Jun 2026
- 3put your name in your credit card…Trustpilot · 16 Apr 2026
- 1Self-hosted "open source" that upsells you on basic features.Trustpilot · 14 Apr 2026
- 1We bought the annual plan and we didn't…Trustpilot · 18 Dec 2025
- 1A complete waste of time and moneyTrustpilot · 14 Dec 2025
- 2Good product with nasty trapsTrustpilot · 24 Jun 2025
- 3Nutzbar, aber leider nicht mehr VertrauenswürdigTrustpilot · 21 Jun 2024
- Ease of Use4 mentions
- Reliability4 mentions
- Extensibility and Integrations3 mentions
Share n8n vs The Internet
The preview shows what people praise and question, so it reads well in a feed.
Make tells a different story
- People praise n8n for
- Self-Hosting
- Mixed evidence
- People praise Make for
- Flexibility
- Weakly reflected
PickDuel checked this company on its own initiative. Checked 22 Sept 2026. Based on the 49 Trustpilot reviews we could read (26 Feb 2021 to 17 Sept 2026). Review sites over-represent people with strong experiences, especially billing and support problems, so this shows what reviewers say, not every customer. The company's promise is quoted word for word from its own site. An AI groups reviews by topic; the counts and the verdict are fixed rules. How the Reality Gap works
Who would you compare against?
Curious about another company?
Put them under the same lens.
N8N'S WEBSITE, SCORED
Website score
78
3.9Comparisons won
1 of 3
Web rank
#6,000
SCORE BREAKDOWN
- Positioning22/25
Specifically targets technical teams (IT Ops, SecOps, DevOps) with a clear differentiator: 'uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code' and self-hosted/air-gapped deployment options.
- Product clarity16/20
Highlights granular capabilities like visual building, falling back to JavaScript/Python, over 500 integrations, and multi-agent setups alongside real workflows (onboarding, security ticket enrichment, SQL generation, WhatsApp bots).
- Trust14/20
Provides solid proof points including named enterprise case studies (Vodafone £2.2M savings, Huel 1,000 hours saved), 205.6k GitHub stars, 4.7/5 G2 rating, and SOC 2 compliance, though executive leadership and physical company details are minimal.
- Conversion16/20
Primary actions like 'Start free trial No credit card required' and 'Get started for free' are prominent with transparent 14-day free trial boundaries outlined.
- Pricing clarity10/15
Plans (Starter, Pro, Business, Enterprise) and execution-based billing rules are explained, but exact currency price figures per tier were omitted from the visible text snippets except for an overage fee (4,000 EUR).
IN THE SAME MARKET
- MakeInternet checkVisual no-code platform to build, manage, and scale AI workflows and app automations.
- ZapierInternet checkAutomates workflows and connects AI agents across thousands of business applications.
- PipedreamIntegration infrastructure providing managed auth, MCP servers, and 10,000+ tools for AI agents.
COMPARISONS
THE SHORTLIST
Almost nobody decides between two. These are the businesses the public puts next to n8n, with the reason each one comes up — checked against their own sites and their public reviews, not our opinion.
- Praised for integrations · 4 of 79 public reviews
- Already compared head to head
- Same market · Workflow Automation & AI Orchestration
- Praised for flexibility · 11 of 78 public reviews
- Already compared head to head
- Same market · Workflow Automation Platform
- Pipedream71
Integration infrastructure providing managed auth, MCP servers, and 10,000+ tools for AI agents.
- Already compared head to head
- Same market · Integration & API Automation Platform
The same rules run in both directions: n8n is on 3 other shortlists for the same reasons. Nothing here rates anyone's product, and no business can pay to be added or removed. Something wrong? Tell us